Better Services with Trauma-Informed Care
This course provides practical skills to effectively support clients who have experienced trauma. It is crucial to approach such interactions carefully to avoid triggering painful memories, which can discourage clients from engaging with services.

What You Will Learn
- Strategies to minimise reminders of trauma during client interactions.
- Techniques to increase client engagement with your service.
- Approaches to enhance the likelihood of positive outcomes for your clients.

Course Duration
The course takes about 1 hour to complete.

Certificates and Progress Tracking
Certificates are issued upon course completion and are available for download. You have 12 months from enrollment to complete the training. Progress is saved automatically at the end of each section, supporting a flexible learning pace.

Technical Requirements
You can access the training on any device—desktop, tablet, or mobile phone—allowing you to learn on the device that suits you best. For the best experience, complete this training using Google Chrome, Firefox, or Safari browsers. These browsers ensure optimal compatibility and performance.